Excellent service delivery is still far to be achieved in Nigeria. From start-ups to blue chip companies, the difference is thin as most times customers receive shoddy service served in their faces.
Some companies have started understanding and appreciating the fact that the customer is king and will always remain the king no matter what while other companies are still searching for the customer's tiara questioning why he is King.
If you are a business owner, work in a service organisation or passionate about service, follow the ServiceCulture Club on social media for daily customer service tips.
Instagram and Facebook @TheServiceCultureClub , Twitter @OfficialSCClub
No comments:
Post a Comment